How to completely reset Bluetooth on my Omen 16

I recently got a motherboard replacement from microcenter for my Omen 16, the computer has mostly been great since but ive been having a few bluetooth issues. My Quiet Comfort headphones that previously worked flawlessly now wont even show up in pairing, as well as a Logitech m550L that previously worked will pair with a few tries but stutters a lot and is completely unusable.

I have tried running the Bluetooth troubleshooter as well uninstalling all the Bluetooth things in device manager and restarting my computer but that hasn't worked so I'm out of ideas.

Answers

  • Hello!

    Because the Bluetooth will connect to your Logitech m55L, although poorly, it seems likely that this is a Bluetooth driver issue. I recommend checking Windows Updates, as it should detect the new Bluetooth adapter on the new motherboard and find the driver to update.

    Alternatively, you can visit HP's site at the link below and use their search to find the drivers for your Omen 16 there and install the Bluetooth driver HP provides for they Omen 16.
    https://support.hp.com/us-en/drivers/laptops

    I hope this helps!

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