Powerspec G719 speakers never worked

Raynor_e

I have never been able to hear anything from my computer speakers for a Powerspec G719.

If I plug headphones in or an external speaker through the same 3.5 jack for the headphones, then I can hear audio but nothing from the computer itself.

In sound settings, I cannot even test audio without something plugged into the 3.5 audio port for headphones.

I am wondering if this G719 model never had speakers installed and if Microcenter assumes gamers would only use a head set?

Any advice?

PowerSpec_MikeW

@Raynor_e

This is correct, Desktop PC's do not typically have built in speakers. They used to have case buzzers on the boards for POST codes, but that's been gone for a long time.

Raynor_e

I continued to troubleshoot while waiting on the tech support line. I made things worse. I was originally able to listen on a headset from either the desktop 3.5 jack or the monitor 3.5 jack. After altering settings, it would no longer play from the monitor jack for a headset.

The agent confirmed one of my theories, the machine never had a speaker installed in the first place because a gaming model presumes that the person would use a headset.

The agent was also able to fix my settings so I can listen through the monitor jack again.

Ricco did a good job.