Micro center surveys
The request to complete a micro center survey starts with a requirement for a receipt reference number. Since the reference number is so long, that requirement is unintentionally discouraging completing a survey. It would be better to just ask for that last four digits of the reference number - like often done for social security numbers or charge card numbers. A computer should be able to figure out what the preceding digits of the reference number are.
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Hi! Thank you for the feedback on this. We are always looking to improve the customer experience so I will ensure this gets passed along to the right team! Thank you again!
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