Login issues after BIOS update

Magma
Magma ✭
in PowerSpec

Hi, i own a powerspec G517 and recently updated my bios from the asrock website. I just learned that powerspec has their own BIOS and so it would have been better not to update, but that is not my main problem. When the PC is turned on, and i try to login, it just says sign in. When clicking the button it does nothing, and i cant figure out how to fix this. I was able to create a local account and so that is what I am posting from, and all the files still exist from the main account, but I cannot log in. Please help!

· Share on FacebookShare on Twitter

Comments

  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    Sixth Anniversary 2500 Comments 100 Answers 250 Likes
    edited January 2025

    @Magma

    Guessing it's related to a TPM setting change. In the BIOS go to Advanced - CPU Configuration - Verify AMD fTPM is set to Enabled.

    If that doesn't help, please provided a picture or video of what it does on the login screen.

    · Share on FacebookShare on Twitter

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories

We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase
View builds by:

SAME DAY CUSTOM BUILD SERVICE

If You Can Dream it, We Can Build it.

Services starting at $149.99

More Details

Micro Center Homepage

Service, Upgrades & Repairs