Powerspec g522

Stevedg

Hi,

After much research I just purchased the Powerspec G522 desktop pc. I have not yet opened the box.

I just noticed on the microcenter site that this has only one review, which is very negative.
“1 out of 5 stars.Needs better cooling

a day agoRuns incredibly hot and fans started making noise after less than one week of owning.”

I realize that one review is is not necessarily representative of good or bad quality, however most of the other listed powerspec PCs have many reviews that are much more favorable.

I am considering returning this item without even opening the box.

Please let me know if you have any info on this specific model G522.

Thanks in advance,

PowerSpec_MikeW

@Stevedg

It's a new model, we haven't gotten many reviews on it yet for that reason. I have seen the review and it wasn't very informative. Could have bad fans but this is Lian Li 205M we've used on many previous models and it's not be much of an issue. I have seen the fan hubs pop off in QA and they'll rub but that should be caught.

As for the temperatures, not a concern with the AMD Wraith Prism cooler. It's shipped with the CPU from AMD. We have two 120's to intake. I have dealt with complaints in the past of high CPU temperatures because they're not where someone thinks they should be and this is a holdover based on what we've seen in the past, but this has changed drastically from '21 for both Intel and AMD. Processors have a significant boost and will boost until the either meet the demand on the system or hit the tjMax for the CPU. For example if you hit the 95c TJMax and you're boosting, you're not overheating. That's what the processor is designed to do. You're only overheating if your frequency is throttling back to base clock or below at 95c.

Now that's speculation on my part, but we always reach out to customers who have negative reviews on our products for details and investigate. Return window is 15 days, doesn't matter if it's opened.

This is what Robert Hallock said about the temps on the 5000 series:

"Yes. I want to be clear with everyone that AMD views temps up to 90C (5800X/5900X/5950X) and 95C (5600X) as typical and by design for full load conditions. Having a higher maximum temperature supported by the silicon and firmware allows the CPU to pursue higher and longer boost performance before the algorithm pulls back for thermal reasons," Hallock said.

"Is it the same as Zen 2 or our competitor? No. But that doesn't mean something is 'wrong.' These parts are running exactly as-designed, producing the performance results we intend," Hallock continued.

Stevedg

Hi MikeW,

Thanks very much for your prompt and detailed response.
i guess i will hook it up and run it for a few days before installing my progs and data, to see how things go.

I don't expect to really push the system. I am a former programmer, … not a gamer. My use is basically browsing related tasks and office apps, and photo editing. I could have gotten a more basic system, but I like to buy with some amount of “future proofing” in mind.

My main concern is that the system be reasonably responsive AND STABLE……no blue screens!

Thanks again,

stevedg

PowerSpec_MikeW

@Stevedg

It's a CPU change from our G520 model. Same platform and BIOS. That model has a 4.9 rating.

It's always possible you get a bad unit, but we do a lot of QA to limit that and we will take care of it. For testing, apart from testing basic functionality on the unit. We game on it 24 hours straight, usually Cyberpunk. RAM is a major concern, our testing looks like:

RunMemTestPro HCI to a minimum of 200%

10 Sleep Cycles at varying times.

20 Reboots.

MemtestX86 10 passes.

We're very concerned about memory stability on any platform. HCI is a stress test, Memtestx86 is an accuracy test. The reboots and sleep tests will find any cold or warm boot issues related to RAM. We wouldn't ever expect a BSOD on a production unit unless there's a conflict with installed software.

Stevedg

Thanks for putting my mind at ease. 😀