Powerspec PC did not come with Windows 11 activation key

Contacted your support over email, phone and chat and they could not resolve the issue. The phone agent told me they had to contact my store and they would contact me with a resolution. It has been a week and I have not received a windows activation key. Very annoyed eveytime I use my PC and see the Activate Windows overlay. Should I return this and purchase from a store that supports the products they sell instead?

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