How does the warranty for the BambuLab P1S combo work?

I purchased my P1S combo (Bambulab printer + AMS) just under one year ago, and my AMS recently stopped being able to send filament to the printer. I'm 99% sure something is broken or wrong with the internal AMS motor, but BambuLab docs are telling me that I can only request warranty fulfillment through Microcenter, which is where I bought it. 

Do I have to bring both my AMS and my printer to a physical Microcenter location to get the whole unit replaced, or is it possible for them to just swap out the AMS? (so I can leave my still functioning printer at home) 
We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase

SAME DAY CUSTOM BUILD SERVICE

If You Can Dream it, We Can Build it.

Services starting at $149.99