G911 Ethernet port stopped working!

Boss281
Boss281 ✭✭
10 Comments Name Dropper
edited April 16 in PowerSpec

I purchased my system last August. Today, my direct connection to house internet (1.2GB ethernet) stopped working. The cable is fine as it works with other PCs and my laptop. No flashing green light comes on the back panel of the PC now when the ethernet cable is plugged in. Is it hosed or is there some way to diagnose an ethernet port? Is there a number I can call (Parkville MD)?

EDIT: I went into Device Manager and removed the controller, rebooted, and Windows reinstalled the driver which returned ethernet function. Noe I'm on the 2A05 BIOS. Is there a further update? Is there a chipset update I should consider? I haven't updated anything except the BIOS, Windows and NVIDIA drivers so perhaps a chipset update is in order?

Comments

  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    Seventh Anniversary 2500 Comments 100 Answers 250 Likes

    @Boss281

    We push the drivers through Windows Update, so the ethernet will update itself as well as the chipset drivers. Likely the card threw a code 10. Just a soft reinstall would have probably fixed it. Just keep an eye on it and see if it happens again, but otherwise, I wouldn't try fixing something that currently isn't broken.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase

SAME DAY CUSTOM BUILD SERVICE

If You Can Dream it, We Can Build it.

Services starting at $149.99