Some quality issues

Eliek

Hi there.
Recently I had exchanged powerspec twice. The first one was a G762, the AIO system made a very loud noise, RGB of rams not lighting up randomly, exchanged and got a new G762, still had same issues. The second time I decided to go for a higher-end, the G914, everything worked fine but my RGB strips were not working. I really like micro center but the experience of buying these pcs are frustrating me a little bit. I hope you guys can focus on assuring the quality a bit more, that would be awesome. PowerSpecs always has a good price, I really like them. From my place to the Fairfax store takes me a 40mins drive, which is totally fine, but I do wish I don’t have to go to the store again just to have these tiny issues fixed. Is there any way to fix strips? I installed the MSI center and tried to changed, but I think it wasn’t detected.

PowerSpec_MikeW

@Eliek

Sorry for the bad experience on the three systems. For your current one, behind the back panel you should see the lead for the RGB strip. We typically tape them but it could have come loose.

Eliek

@PowerSpec_MikeW I had exchanged another G914, tbh you guys have the best customer service. The current system is awesome, everything is perfect. Thank you!