How to Change My ESET product without Purchasing a New License: Windows

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TSRosieV admin
First Anniversary First Comment Micro Center Staff
edited June 2021 in Software

Changing your ESET product is only possible if you purchased a license that has the availability to install other versions, like Multi-Device Security or Smart Security Premium. In my example, I am using Smart Security Premium, but that choice is only available when a Smart Security Premium license is purchased.

1.) Open your ESET product by selecting the up arrow located near the date and time on the taskbar (bottom right corner of screen by default), then select the ESET icon.

Windows: Show hidden icons, ESET icon

2.) Click Help and Support.

ESET main screen, Help and Support

3.) Click Change Product.

ESET Help and Support Screen, Change Product

4.) Choose the product and click Continue.

ESET Change Product Screen, Products, Continue

5.) Click Activate. Restart when prompted. This page will also show you anything that you might be losing if you downgrade.

ESET Product Screen, Activate

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