New PowerSpec PC 96227 - Headset mic does not work - Tried lots

NealinBaltimore

Hi all.  I plugged in headset and expected it to work fine.  I get speakers fine, but does not recognize the mic. yes, I checked Settings, I checked old Control panel, rebooted, etc.  It is not disabled, the headset is working fine on my other laptop.  Maybe a driver I am missing?  Where do I get, or something else?

TSTonyV

Powerspec drivers can be redownloaded from our support page, click the big Powerspec button on the right side of the page: https://www.microcenter.com/site/content/tech-support.aspx

Does your headset have one single connection on the end for both mic/audio? Most of our Powerspec systems have separate mic/headphone ports, so you might need a splitter like this: https://www.microcenter.com/product/455894/qvs-35mm-female-to-dual-35mm-male-speaker-microphone-headset-splitter-6-in---black