New PowerSpec PC 96227 - Headset mic does not work - Tried lots — Micro Center

New PowerSpec PC 96227 - Headset mic does not work - Tried lots

Hi all.  I plugged in headset and expected it to work fine.  I get speakers fine, but does not recognize the mic. yes, I checked Settings, I checked old Control panel, rebooted, etc.  It is not disabled, the headset is working fine on my other laptop.  Maybe a driver I am missing?  Where do I get, or something else?

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