I'm stuck in the same boat on this. I used to live in Cincinnati for 8 years. Moved to Louisville, KY. The laptop I have my sights on says in store only. Your policy therefore gives an unfair advantage to those that live locally. I prefer not to drive almost 4 hours round trip to pick up a laptop so I will have to order online from someone else who can provide the product. Used to love Microcenter and frequently browsed the shelves almost every Saturday when I lived there. So frustrated. Was contacted by support today when I rated my survey low from trying to buy the product and basically got a "we won't change our policy...have a nice day". Also I am not a reseller! It's the one computer I got excited about this year after all the reviews. And as to the comments of a reply from Microcenter above "It also allows customers to utilize our other services (speaking with our knowledgeable sales reps, utilizing our in-store build services, browsing our other selections, etc). " I'm one of those that knows my tech and rarely want to talk to the sales reps and more than a few times in my history with Microcenter I know more than they did. I'm technically savvy, I know what I want, I find it online and then I purchase. I just don't have the time in my work schedule to drive 4 hours round trip to purchase a laptop. Please make your products available to all, not just those in the local area. This is 2023. Additionally, the Asus website for this laptop lists Micro Center as a "where to buy for this item". I will have to let them know they should put a disclaimer that you can only buy there if you live local or are willing to drive a distance to get it. Based on this I will not look to Microcenter anymore for my tech needs. I'm sure they won't lose any sleep over my lost sale.
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