DPC_Watchdog_Violation when playing games?

Keevot
Keevot
edited January 2021 in General Discussion

Hey all, new here!
  I just booted up a Powerspec G465 Gaming Computer, downloaded Steam and PUBG, tried to play, but my screen froze and I got a DPC_Watchdog_Violation code before the computer restarted?  Apparently this is a driver issue?  Does anyone have experience with this?  Please help!

Comments

  • PowerSpec_MichaelB
    PowerSpec_MichaelB ✭✭✭✭✭
    First Answer 5 Insightfuls First Comment 5 Awesomes
    Welcome to the forum Keevot, sorry to hear you're having some trouble with your G465. This BSOD is one of the more common crashes as it's common for driver quirks to cause it as well as unstable overclocks. If you've performed any overclocking on the system (CPU, GPU, Memory), I'd start by reverting those changes first to see if the errors go away. If the system is still in its stock configuration, we can move on to drivers.

    I would recommend starting by using DDU to completely nuke the current graphics driver. Sometimes there are situations where a game crash or generic driver crash can cause corruption with the driver, which can prompt hardware crashes like the BSOD you've experienced. DDU can be obtained here: https://www.wagnardsoft.com/DDU/download/DDU v18.0.2.3.exe. Run that and extract the program to an easily accessible place. It's recommended to run it in safe mode, however this is not a strict requirement. Once opened, select your Nvidia graphics on the right hand side then select "Clean & Restart".

    Once complete, download the latest Nvidia driver directly from Nvidia's website. As of this post, the latest driver is version 445.87: https://www.geforce.com/drivers/results/159423

    I would also recommend downloading the latest chipset driver for your motherboard: https://download.asrock.com/Drivers/Intel/INF/INF(v10.1.18019.8144-Public).zip along with the Management Engine driver: https://download.asrock.com/Drivers/Intel/Others/ME(v12.0.40.1433v2_CONS_SW_MSI).zip

    I would start with these and see if this resolves the issue for you. If not, we can explore additional troubleshooting options to get to the bottom of this for you. I look forward to hearing back from you.
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