TS_EmileC said: Hello Juan. We apologize for the inconvenience of your reservation not being fulfilled for your first experience. We have been receiving an increase in online reservations at this time. Our phone lines have been extremely long from the increase of service calls and requests as well. At this time, other comparable graphic cards that would provide similar specs in relation to the 5700, are out of stock. Upon availability, the one I would highly recommend that you check out is the 2070 Super Overclocked Dual-Fan 8GB model. It provides the same amount of connections, draws less power from the system and is already overclocked for better performance.
JuanCova said: TS_EmileC said: Hello Juan. We apologize for the inconvenience of your reservation not being fulfilled for your first experience. We have been receiving an increase in online reservations at this time. Our phone lines have been extremely long from the increase of service calls and requests as well. At this time, other comparable graphic cards that would provide similar specs in relation to the 5700, are out of stock. Upon availability, the one I would highly recommend that you check out is the 2070 Super Overclocked Dual-Fan 8GB model. It provides the same amount of connections, draws less power from the system and is already overclocked for better performance. Would you suggest that next time instead of waiting for my pick up email I should just head there instead?
Ed_Baker said: Why? The email for the credit I already applied and got approved for from my first cancelled reservation states I can come in-store and use the email for my purchase with 2 forms of identification.
Ed_Baker said: I'm not sure how to take the silence except to assume the customer means very little to Micro Center.Buyer beware...
Ed_Baker said: Aidonor, it's telling when you jump through a company's hoops for an item and they're not willing to ship or acquire from stock at another store although you ordered and reserved with a credit card in good faith. I'm a potential first time customer who also acquired their credit card which suggests I'd be a return buyer. My first purchase was attempted for almost $1700. You would think they would do everything in their power to make sure my first buying experience is a good one. I can say without a doubt if I can't get the tv I've already reserved twice, I will be cancelling the card and never consider Micro Center again. I came to this site on a referral from Samsung's site. I will also be contacting Samsung regarding my experience here. Surely Samsung holds itself and retailer referrals to a higher standard. Make this right Micro Center. Good customer service goes a long way. Does Micro Center upper management even bother to look here? This is your reputation. Your customer base. It should matter.
Placed reservation last night @ 8:30 pm. It now 2pm … still no email one way or the other. Can't call in the queue is full and it disconnects. Waiting on 2 - AOC 27 inch Monitors order # ending in *** 5052 Madison Heights, MI store
JCKnorr said: Placed reservation last night @ 8:30 pm. It now 2pm … still no email one way or the other. Can't call in the queue is full and it disconnects. Waiting on 2 - AOC 27 inch Monitors order # ending in *** 5052 Madison Heights, MI store
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