Do you honor warranty on a dead laptop battery?
I purchased a battery for my laptop 6/2/19 and the box says it has a one year warranty. It no longer holds a charge. It is: 042150 DRBATTERY NBBATT 10.8V 4400MAH
Answers
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Hello @NEAW, welcome to the Micro Center Community!
You can bring that battery to our store and we can work on that warranty and get you a replacement. -
This helps but I am adhering to the stay at home policy that is in place now. Is there anyway that this can be handled over the phone? Can a replacement be shipped to me? My concern is that when I am able to be out and about again the warranty will have expired.
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We can get your information to your nearest store's service desk and see what options we have. I'm going to open up a ticket and send you an email follow-up for this, please respond when you have the opportunity!
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