Do you honor warranty on a dead laptop battery?

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I purchased a battery for my laptop 6/2/19 and the box says it has a one year warranty.  It no longer holds a charge.      It is: 042150 DRBATTERY NBBATT 10.8V 4400MAH

Answers

  • TSPhillipT
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    Hello @NEAW, welcome to the Micro Center Community!  

    You can bring that battery to our store and we can work on that warranty and get you a replacement.  
  • NEAW
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    This helps but I am adhering to the stay at home policy that is in place now.  Is there anyway that this can be handled over the phone?  Can a replacement be shipped to me?  My concern is that when I am able to be out and about again the warranty will have expired.

  • TSTonyV
    TSTonyV ✭✭✭✭✭
    First Anniversary 5 Likes First Comment First Answer
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    We can get your information to your nearest store's service desk and see what options we have. I'm going to open up a ticket and send you an email follow-up for this, please respond when you have the opportunity!
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