Was trying to update bios on my new build and my GPU turned off. Any ideas?

steve_k

Was trying to update bios on my new build and my GPU turned off.  Any ideas? 
Initially booted fine, installed windows, updated drivers, and was trying to update bios on mobo.  All other components appear to be working.  Let me know if you need more information.  Thanks.
MSI B450 Gaming Pro Carbon AC mobo
Sapphire Nitro + RX 5700 XT GPU

PowerSpec_MikeW

Sounds like you're no longer POSTing after the BIOS update? Did the BIOS update go through alright or hang? First thing is always to clear CMOS, and try to let it boot and train your memory again. Check the EZ_Debug LED's above the 24 pin ATX connector. Let us know if any of the LED's are lit when the system is on.

PowerSpec_MikeW

A BIOS update should take 2-3 minutes. If it's been hours, we really don't have a choice at this point. Did you see the progress bar to indicate it was updating? It would of reset automatically and since it resets the BIOS, it would try to train the RAM and go through basically and initial startup again. So I would suggest you treat it like it's a new build at this point. Clear CMOS. If it won't POST, down to one stick and try it again. Note what the debug LED's are telling you. 

If you don't get any EZ_Debug LED's after following those steps, it's entirely possible to brick a motherboard on a BIOS update when you did everything right. Exchange the board if you're within the return policy or RMA it via the manufacturer.

C0v3rt_X

steve_k said:

Was trying to update bios on my new build and my GPU turned off.  Any ideas? 
Initially booted fine, installed windows, updated drivers, and was trying to update bios on mobo.  All other components appear to be working.  Let me know if you need more information.  Thanks.
MSI B450 Gaming Pro Carbon AC mobo
Sapphire Nitro + RX 5700 XT GPU

Sounds like a typical AMD problem speaking from past experiences. Obvious starting point for troubleshooting is check your PSU. Is the PCIe Graphics plugs securely connected from point A to B? The last thing I would say is you got a dead card or the PCIe slot died on your motherboard in which I would return the board for an exchange provided you have the receipt and hopefully you are not past the return date. If you are, I would consider contacting MSI to start a RMA. Mike is on to something here. Do you have a UPS. Always have one so that if you loose power the computer wont turn off when BIOS update or else you brick the motherboard.

C0v3rt_X

steve_k said:

Was trying to update bios on my new build and my GPU turned off.  Any ideas? 
Initially booted fine, installed windows, updated drivers, and was trying to update bios on mobo.  All other components appear to be working.  Let me know if you need more information.  Thanks.
MSI B450 Gaming Pro Carbon AC mobo
Sapphire Nitro + RX 5700 XT GPU

Also check to make sure nothing is shorting out inside the case. Pinched wires too.

steve_k

I clicked the button to start the bios update and the monitor went to "entering power save mode."  It hasn't changed for hours.  No Debug LED's are on.  User guide says to turn off computer and unplug computer to reset cmos.  didn't know if I should turn computer off.

steve_k

Thank you.  I will try those things.

steve_k

TSMikeW,

Thank you for your help.  I removed the GPU, to be sure I got it seated properly, and then removed the battery to clear the CMOS.  Put the battery back in, reinstalled the GPU, and checked all the connections.  I turned the computer back on and it booted fine with the initial factory settings.  I enabled XMP to get my ram up to speed, but I think I will leave my bios where it is at for now.  My Motherboard's bios was updated for using my AMD 5 3600X prior to me purchasing it.  It appears to have been updated in July 2019.  I don't know if doing one bios update at a time would work rather than jumping to the latest update, but I will research that first before trying it.  Again, Thank You for your help.

Steve 

PowerSpec_MikeW

If you can POST and are stable on after loading the XMP profile, I wouldn't worry about. I'd generally only update the BIOS on an AMD board for the AGESA firmware updates for the IMC, if I were having a problem hitting a certain mark on the memory overclock.