Can I please have assistance cancelling an order?

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Order was for in-store pick up and will need to cancel to pick up at a closer store. Please let me know where I can post the order information.

Comments

  • TSTonyV
    TSTonyV ✭✭✭✭✭
    First Anniversary 5 Likes First Comment First Answer
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    Hello @Daniel20! Welcome to the Community. I looked up your email address and found a reservation for some Corsair RAM and an ASUS X570-Plus motherboard, is that correct? If so I can get a cancellation request put through for you. 
  • Daniel20
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    Hi Tony! That is the correct email for the order. Unfortunately, the motherboard was in stock this morning and then when I received notice of the pickup order it was out of stock. Not sure if someone beat me to the punch or if it was a glitch. 

    Do you have any idea if this specific motherboard (ASUS X570 TUF Gaming Plus WIFI) will be arriving in the store any time soon? I will be checking daily myself at this location and the Fairfax location. I realize that information may not be available and this particular mobo has been OOS everywhere! I appreciate the quick response and help with cancelling the order, Tony!
  • TSTonyV
    TSTonyV ✭✭✭✭✭
    First Anniversary 5 Likes First Comment First Answer
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    Thank you, I'll get a cancellation request put through. 

    I don't know exactly when it will arrive but this particular board is one of the ones we'd probably restock within a week or so. I can't guarantee that, you know with the pandemic and everything going on, but that's what we'd try to do. 
  • Daniel20
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    That's pretty much the response for this board as it seems to be one of the popular ones. I'll be on the lookout for sure!

    Thanks, again!
  • 4classycarolyn
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    I placed an order this morning #10013631 and need to cancel.
  • TSTonyV
    TSTonyV ✭✭✭✭✭
    First Anniversary 5 Likes First Comment First Answer
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    Hi @4classycarolyn! Welcome to the Community. I can get a cancellation request sent through for you. 
  • raz_1014
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    Need to verify part# for product I purchased before I drive there to pick items up. May have to cancel.
  • TSTonyV
    TSTonyV ✭✭✭✭✭
    First Anniversary 5 Likes First Comment First Answer
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    Hi @raz_1014! I sent you a private message, please check when you have the chance. 
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