I'm having trouble with my new PowerSpec g465.

Yesterday I bought a new PowerSpec g465 desktop and an Acer vg271u monitor. When I booted it up it worked fine and did so until after about 5 hours or so the display ran into an issue and became this. 
Ever since then I haven't been able to use the computer for more than about 10 - 15 minutes before the display glitches again. Every time I restart my computer it goes back to normal, but never stays normal.
What's going on with my computer and can I fix it on my own or do I have to return it for a new one? Thanks.


  • BraedenJ
    Here it is again after just glitching.
  • PowerSpec_MichaelB
    PowerSpec_MichaelB ✭✭✭✭✭
    First Answer 5 Insightfuls First Comment 5 Awesomes
    Welcome to the forum @BraedenJ, this is quite the issue you are experiencing. During those initial 5 hours of use, do you recall performing any updates on the system (Windows updates, Nvidia GPU driver updates, installing additional hardware of any kind, etc)? 

    If so, I would recommend reverting them for now. To rule out the monitor, we can simply try a different display such as an extra monitor or a television, however I am pretty confident that this is not the monitor. It looks to be artifacting or some kind of frame buffer corruption. 

    Let's start by completely uninstalling your GPU driver and installing a clean driver. To do so, follow the instructions below:

    Step 1: Download Display Driver Uninstaller (DDU).  DDU can be obtained here: https://www.wagnardsoft.com/DDU/download/DDU v18.0.2.3.exe. Run that and extract the program to an easily accessible place. It's recommended to run it in safe mode, however this is not a strict requirement. Once opened, select your Nvidia graphics on the right hand side then select "Clean & Restart".

    Step 2: Download the latest Nvidia driver directly from Nvidia's website. As of this post, the latest driver is version 445.87: https://www.geforce.com/drivers/results/159423

    Step 3: Install the graphics driver and reboot the system.

    Step 4: Attempt to replicate the issue by using the system as you normally would. 

    If the steps above do not resolve the issue, I can say with complete confidence that it's not a display driver issue. The only other option would be to completely reinstall Windows to rule out any corrupted system files or conflicts, or exchange the system as it's likely a hardware issue at that point. 

    If you choose to reinstall Windows, here is a guide on how to do so: https://support.microsoft.com/en-us/help/4000735/windows-10-reinstall. Do not worry about your Windows 10 activation key, it's embedded in the motherboard firmware and will automatically activate when connected to a network. If you have any questions, please let us know.
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