need to speak with an associate by phone

rjackson424

I need  speak with an associate by phone, but cannot get through, either phone, text or chat

AlexS

Greetings @rjackson424.  Welcome to the MC Community!  Are you wishing to speak with a sales consultant at your local Micro Center location?  

Toni

I would like to know: where do I look at on my Dell Laptop to find out which kind of battery to buy

TSTonyV

Toni said:

I would like to know: where do I look at on my Dell Laptop to find out which kind of battery to buy

If you know the exact model of your laptop, you can check microcenter.drbattery.com and microcenter.batterytech.com and see if we have any matches.

If you're not sure what the model is, go to https://www.dell.com/support/home/us/en/04?app=warranty first and type in the service tag located on the bottom of your laptop and it will bring up the model of your system, then you can search the two links above for any matches.