I can't install ESET Internet Security on my PowerSpec PC — Micro Center

I can't install ESET Internet Security on my PowerSpec PC

I purchased a PowerSpec PC in April, 2020 and a prompt came up saying to install ESET Internet Security. When I try to fill in the registration form I have to choose my country then state THEN fill in the other blanks. 
After all that, I get "The License Key or Retail Code you entered could not be found in our system."
What should I do from here? ESET doesn't show up anywhere on my computer except for the Activation Helper when I start the PC. 

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