Partial Order Ready

I placed an order for pick up, but I got an email stating that some of the items are out of stock (even though it shows it as in stock on their website). Can I wait to come pick it up once my full order is ready? I don't want to have to make 2 separate trips.


  • TSTonyV
    TSTonyV ✭✭✭✭✭
    First Anniversary 5 Likes First Comment First Answer
    Hello @Amaar! Welcome to the Community. 

    If the confirmation email said the items are out of stock, then go with that. Our website does occasionally have an error in our stock listing, it's rare but it does happen. Reservation confirmation emails are only sent when our associates go to physically locate the item and if they couldn't find it, then they're almost certainly out of stock. 

    Reservations are held for three days once they're confirmed, so you'll want to come in and pick up the items within that time frame. 
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