Black Screen After Login on HP Pavilion Gaming Laptop — Micro Center

Black Screen After Login on HP Pavilion Gaming Laptop

I purchased a certified refurbished HP Pavilion (Model: 15-ec0013dx) from Micro Center a little over a month ago, and it now shows a black screen after I log in. I am able to push the Windows key to pull up the task bar at the bottom of the screen, as well as view the start menu, but I am unable to run programs or open task manager. The desktop will not show, but I do see my cursor.

Is there anything I can do to fix this?

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