Return - obtaining an RMA
I was sent the wrong computer - tomorrow it will have been 14 days. The store I purchased from is now temporarily closed, and I'm 19th in line for online chat. Is there an easier way to obtain an RMA - time is running out on me. Thanks.
Comments
-
Also - I don't see any information about when my store will be open (Chicago / Elston). The customer service line gives no information.
-
Hello @Barnux! Welome to the Community. I was able to find the ticket where you chatted with us, and it looks like we were able to get an extended return approved for you. Unfortunately we still don't know when the Chicago store will be open again, keep an eye on the website for any changes or updates, and of course let us know if you have any more questions.
-
Yes - I was able to get that extended. Hopefully the Chicago store will open soon. Thanks.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.5K The Community
- 3K General Discussion
- 109 New Members
- 795 Consumer Tech
- 199 Prebuilt PCs and Laptops
- 156 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 28 Hobby Boards & Projects
- 75 3D Printing
- 83 Retro Arcade/Gaming
- 60 All Other Tech
- 298 PowerSpec
- 2.5K Store Information and Policy
- 143 Off Topic
- 43 Community Ideas & Feedback
- 599 Your Completed Builds
- 3.7K Build-Your-Own PC
- 2.7K Help Choosing Parts
- 313 Graphics Cards
- 330 CPUs, Memory, and Motherboards
- 135 Cases and Power Supplies
- 52 Air and Liquid Cooling
- 46 Monitors and Displays
- 89 Peripherals
- 58 All Other Parts
- 62 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99