Windows 10 update will not complete
I was prompted to install an update to my HP notebook back in late Feb/ early Mar. The system told me I needed more storage for the install so I connected an external hard drive to my notebook, the updates downloaded and installed but when I went to restart for completion, it never finished installing and I keep getting the black screen with the message "undoing changes made to your computer". This has been going on since then and it never stops trying to install and uninstall the updates.
Comments
-
Hello @adt316! Welcome to the Community.
Microsoft actually has a comprehensive guide on fixing Windows update related issues. You can view it here:
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors
That will walk you through everything you can do to troubleshoot Windows Update problems. If you can make it through the whole thing and the updates still fail, there's either some weird hardware issue causing it, or there's some corruption in Windows that would likely require a clean reinstall of the OS to fix.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.5K The Community
- 3.1K General Discussion
- 110 New Members
- 796 Consumer Tech
- 199 Prebuilt PCs and Laptops
- 156 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 28 Hobby Boards & Projects
- 75 3D Printing
- 83 Retro Arcade/Gaming
- 60 All Other Tech
- 300 PowerSpec
- 2.5K Store Information and Policy
- 143 Off Topic
- 43 Community Ideas & Feedback
- 599 Your Completed Builds
- 3.7K Build-Your-Own PC
- 2.7K Help Choosing Parts
- 315 Graphics Cards
- 330 CPUs, Memory, and Motherboards
- 135 Cases and Power Supplies
- 52 Air and Liquid Cooling
- 46 Monitors and Displays
- 89 Peripherals
- 59 All Other Parts
- 62 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99