Customer Service?
I was trying to confirm my reservation today and was on hold for 20 minutes, finally hung up because I was at work. The last time I had a reservation I came to pick up & nothing was there waiting for me (within time frame given in email). An associate then tried to shop the order with me & you were out of parts. Two weeks later, I'm trying again. I don't live close and can't make it from work to the store before you close until Thursday.. same exact situation as last attempt. I just want to confirm everything will be there when I come in on Thursday.
Thank you!
Lindsey
Thank you!
Lindsey
Answers
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Greetings. You should receive a confirmation email from the store once your items are ready for pickup. What is the reservation number?
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I would like to make a reservation at the Overland Park store to pick up reservation: 10342496 today.
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RonQ said:I would like to make a reservation at the Overland Park store to pick up reservation: 10342496 today.
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