Unacceptable- Unable to contact Denver store by phone during business hours

Rokkor

Does this company want my money?  I have some questions about my order that I need to speak to a live person about, yet when I call the Denver store during their business hours, I get the same phone message that the hold queue is full, and my call cannot be answered.  Never ever seen a retailer act like this before.  Really disappointed in Micro Center, as I'm trying to avoid the Amazon beast with my purchases, but if this is how they treat their customers, I'm going to take my business elsewhere 

TSTonyV

Unfortunately our phones have been extremely busy ever since the pandemic started, and things are probably going to remain that way for a while. What kind of questions did you have? We may be able to have a sales associate reach back out to you directly when they're available. 

Rokkor

Can I order this RAM at the same price through you? 
https://www.newegg.com/g-skill-64gb-288-pin-ddr4-sdram/p/N82E16820232964?Item=N82E16820232964

if I can, I would want to add it to my existing order, and then I wanted to put it on my micro center credit card  

PowerSpec_MichaelB

Rokkor said:

Can I order this RAM at the same price through you? 
https://www.newegg.com/g-skill-64gb-288-pin-ddr4-sdram/p/N82E16820232964?Item=N82E16820232964

if I can, I would want to add it to my existing order, and then I wanted to put it on my micro center credit card  

Looking through our inventory, it doesn't appear that we carry that particular set of G Skill memory. While we do carry 2x32GB kits at similar speeds and pricing, none of them are of the Trident Z Royal branding. This is what we have from a similar performance perspective: https://www.microcenter.com/search/search_results.aspx?Ntk=all&sortby=match&N=4294966965+4294818366+4294809583&myStore=true.

We do carry the Trident Z Royal kits in smaller capacities, however they are the silver version, not the gold: https://www.microcenter.com/search/search_results.aspx?N=&cat=&Ntt=trident+z+royal&searchButton=search.

If you were looking to source that kit for the aesthetics, we don't have anything similar that I could offer.

Rokkor

I see.  thanks for the response.  Now, about using the credit card, I applied last night, and I got the one-day only barcode.  Now I realize I should have waited until I was ready to pickup.  If the code expires, will I have to wait until I get the physical card to use it? 

TSTonyV

The bar-code being one day only means that you can only use it once, I don't believe you have to use it same-day. Even if it does "expire" for some reason, we should be able to just print a new one when you come in if you don't have your card yet, so don't worry about it too much. Bring it in with you and we'll get it all sorted out. 

Once the code is used, you'll then need to wait to get the physical card before you can make another purchase on the Micro Center Credit card. After you get it, make sure you go to the Wells Fargo website to get all the account stuff set up so you can make payments on it.