How can I get a repair status online?
Since all lines are busy, how can I get repair status online? I don't see where I can enter my repair order #. That would be handy.
Answers
-
Seriously. It seems like it would make more sense to log a job when it comes and update it periodically where it can be viewed by the client, as opposed to having to track things manually and have reps personally respond to client calls, especially when it takes them away from more productive tasks.
-
If you have an RP number, you can enter it on our page here:
https://service.microcenter.com/
The page doesn't provide a whole lot of detail however. If you need more specific information than that page gies, of course we can look it up and check the notes, or get a message to the service desk to have them reach out to you when available.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.2K The Community
- 3K General Discussion
- 93 New Members
- 759 Consumer Tech
- 184 Prebuilt PCs and Laptops
- 151 Software
- 28 Audio/Visual
- 48 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 27 Hobby Boards & Projects
- 72 3D Printing
- 83 Retro Arcade/Gaming
- 58 All Other Tech
- 258 PowerSpec
- 2.5K Store Information and Policy
- 137 Off Topic
- 35 Community Ideas & Feedback
- 594 Your Completed Builds
- 3.5K Build-Your-Own PC
- 2.5K Help Choosing Parts
- 300 Graphics Cards
- 305 CPUs, Memory, and Motherboards
- 133 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 45 Monitors and Displays
- 87 Peripherals
- 56 All Other Parts
- 58 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99