I received my PowerSpec G507 (AMD Radeon 3600 processor and AMD RX 5700 GPU) desktop on 7/4/20 (actually purchased two). One of the computers has had problems with the GPU as every once in a while it green screens and then restarts the system. It has happened 7 times (in a little over 8 days) since I got it. 5 times I was playing a game called Destiny 2 and the other two times was when I brought up Chrome and the AMD Radeon Software. The other G507 computer did receive a black screen the first day but once we updated the driver to 20.5.1 through the AMD Radeon Software it has been working fine.I have updated to the latest drivers (both 20.5.1 and 20.7.1) through the AMD Radeon Software but after getting four green screens in one day I followed the instructions on the Micro Center website and downloaded the DDU driver remover and removed the driver. I installed the driver from the Micro Center website for the Radeon 5700 (20.1.3) and it worked great all day yesterday. I was in game for close to 14 hours without a green screen. Unfortunately, I had a green screen this morning when I brought up my browser - Chrome. I have also updated to the latest Motherboard drivers for the ASRock B450M/AC. I have not overclocked my CPU or GPU since it does not seem stable enough, besides it runs fast just like it is. I chatted with someone on the Micro Center website and they directed me here. I have been monitoring the GPU temp using the AMD Radeon software and it seems fine. Any other suggestions?
I tried to upgrade to Windows 10 2004 a second time and got the same error. If I do a clean install do I have to download and reinstall the games that I have added or does it just re install windows?
I was able to do a clean install of Windows 10 Pro and it even installed 2004 like you wanted. Not sure why it would not upgrade to it before though. I believe I installed all the drivers for the Asrock motherboard and the Radeon RX 5700 gpu but the Device Manager is showing under Other devices - PIC Device (2) and PCI Encryption/Decryption Controller (1) with a ! next to it. Not sure if I have given you enough information but what driver am I missing?
I am having the same issue with my PowreSpec G358 (i7-10700 & AMD Radeon RX 5700XT).
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