Can I return something without the receipt?

I recently bought the RTX 2060 SUPER last weekend (Saturday). I just heard of the new 3000 series of NVIDIA graphics cards and went to see if I could return the 2060. When I couldn't find my receipt, I went to the live chat system. Whenever I was up, it would give me a prompt to reload but when I did, it would put me at the back of the queue. (I would appreciate it if that could be fixed)


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