System will not post with 2 sticks of ram

Jameson863

Hi. I just built my mini itx rig and I'm still new to this. I can get it to post when I have a single stick of ram installed in either slot but when I try to get it running with both sticks it will not post and I just get an orange light on my mother board. I'm running a ryzen 7 3700x, x570 i, gtx 1080(for the time being), a 2 tb nvme and a 120gb ssd. The ram is 2 8gb sticks of corsair lpx 3200

TSTonyV

Have you tried both sticks in each slot? 

Usually if each slot is working individually and each stick of RAM is working individually this would indicate an issue with the memory controller on the CPU. You could try a BIOS update to be safe. 

Jameson863

Sorry for my ignorance but I would download an update from another system and carry it over via a flashdrive?

Jameson863

Both sticks are functioning and a single stick works in either slot. The dram voltage is at 1.2V. I am currently in the bios with one stick installed. Is there an option for dual channel that I'm overlooking maybe?

TSTonyV

Dual channel should be on automatically, though there should be a setting for that somewhere. You can always try clearing your CMOS. 

BIOS updates can be obtained by the motherboard manufacturer's website. Usually you download the file and put it on the flash drive, plug the drive into the board, boot to your BIOS then choose the BIOS flash option. Your manual should have instructions on how to properly update the BIOS. 

Jameson863

Thank you so much for your help

TSTonyV

Of course, let us know if there's anything else you need!