Order Cancelled from Dallas Store -- Why?
MrCd
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I ordered two items at the following link on 9/9 and received on. I got a cancellation today saying it's no longer available. I went to the web site and it said 7 were in stock at that store? Why was my order cancelled instead of being fulfilled?
Comments
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What's in stock physically at the store and what we have in our distribution centers don't always match up. It looks like your shipping order was actually partially filled, one of the two packs ordered was shipped. When I looked at this I was told you had contacted us via phone and that they're working on getting this resolved. Let us know if there's anything else you need.
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Resolved to my satisfaction. Thank you
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