Monitor not displaying keyboard and mouse has no power

xShawn

My pc is turned on fans are running all cables are plugged in properly dvi cable is plugged into my graphics card and monitor. Yet somehow my monitor is showing no signals when I have my pc on any help?

xShawn

Rams are plugged in tried the troubleshooting guide on the micro center forum and nothing works

PowerSpec_MikeW

Greetings @xShawn

It's a no POST. You can tell since it's not enumerating your USB devices and powering the keyboard/mouse. I assume this is a new custom build. We'll need to know what you have and preferably upload a few pictures of the build.

xShawn

I have a gtx 1650 amd ryzen 3 3100 oloy 16gb ram 3200hz power supply is evga 660w also monitor isn’t displaying any signal 

xShawn

Power supply is a evga 650w sorry

TSTonyV

If you haven't already, read through our No POST troubleshooting guide here:

https://community.microcenter.com/discussion/2818/tech-article-how-to-troubleshoot-a-newly-built-pc-that-will-not-post-boot-power-on

That will help narrow down what the potential issues may be. Go through the steps there first, see if you can get it fixed. If nothing there works, it's likely either a compatibility issue or a defective part (or possible that something has just not been assembled correctly). 

xShawn

Tried everything still not working, what do I do 

xShawn

Everything is compatible with the build 

TSTonyV

xShawn said:

Tried everything still not working, what do I do 

Unless you built something incorrectly, it's likely a hardware related issue with one of the components then. It's hard to say for sure which one without swapping parts though. Was this a recent purchase from one of our stores? If so, you could do an exchange on the parts. 

What motherboard do you have in the build?

xShawn

Gigabyte a320m-s2h the only thing I got from you guys was a 1650  but that was months ago and I purchased the power supply and a new case 

PowerSpec_MikeW

@xShawn

Not much in the way of diagnostic features on this board. I'd test it with one RAM stick installed. Verify you're connected to your GPU and not your motherboard, no APU on the 3100.

xShawn

Tried that already and I did , I’m not sure what an apu is

Ian

xShawn said:

Tried that already and I did , I’m not sure what an apu is

Basically we are trying to be sure you have your video connector from your monitor plugged directly into the video card and not the motherboard as it will not work plugged into the motherboard. 

xShawn

My monitor is plugged into my video card I think I have a dead motherboard 

TSKevinG

Have you tried removing the heatsink and cpu to check the cpu for any bent pins?  if there are bent pin on the cpu it could be causing a bad connection in the socket which would cause the system not to post as well.  If you check the cpu and there are no bent pins an it is still not working it could be an issue with the motherboard.  if you wanted to make sure  of what the issue was before replacing any of the parts, you can bring the fully built system in for diagnostics in our store.
https://www.microcenter.com/product/241714/micro-center-service-computer-repair-diagnostics