New PowerSpec G358 Hardware problem

Pixel

PC has been crashing unexpectedly and blue screen several times since I purchased in August. I ran the Win10 memory test today, which reports hardware problem and states to contact manufacturer.  How do I proceed?

TSPhillipT

Hello @Pixel

Thank you for posting on the community!  I see you are having hardware issues with your computer, we can definitely take care of this at our service desk if you can bring it in!  If you recall any error codes you received from your Blue Screens, please provide the service desk those error codes as that will help them find that issue and replace the specific part having issues.  

Pixel

Thank you, TSPhillip, I will do that!  I also posted the same question in the tech support forum, as I thought this was the wrong area..  Sorry for the double post...

TSTonyV

Pixel said:

Thank you, TSPhillip, I will do that!  I also posted the same question in the tech support forum, as I thought this was the wrong area..  Sorry for the double post...

Don't worry about it! Let us know if there's anything else you need.