3DPro said: Could a MicroCenter Rep please provide a little clarity? This morning the site listed the Ryzen 9 5950X in stock with limited availability. I drove across town to get one and the Rep said they only got two and they are out of stock. I pulled up the site in front of him showing it stated in stock limited availability, and he then informed me the site is not reliable and do not trust it to call instead.Fast forward to this evening, I have called and am currently on hold for over 40 minutes with the audio/on hold messaging stating... "As a reminder, pricing and availability is up to date in real time on our website." Which, according to the Rep, is completely false.Any guidance here would be greatly appreciated.Take care!
Geeky1 said: Ack, a X570 motherboard that I had my eye on for quite some time (and in my cart previously), also sold out yesterday (was also in your ad). If I go to the store and am able to actually get a Ryzen 5000, will they issue me a rain check with a $20 bundle voucher for the motherboard? Also are there $20 bundle discounts with the Ryzen 5000s? I see some specific bundles listed, but not sure that includes all possible bundles.
Geeky1 said: The MB is back in stock today (10+). Yay! If it doesn't not have a new enough BIOS, do I need another recent Ryzen chip to update the X570 motherboard BIOS to support the 5000 series? The only other AMD chip I have is a really old AM3 Phenom II X4 945, which obviously won't work.
Intermatrix said: When will there be more Ryzen 5000 CPU's back in Stock? Can we Expect another Release soon of Several Processors? Why the Bottleneck? Can you Institute a "Que" like most other places have so we can at least get in a Virtual Line? Only asking these Stupid Questions because I am Handicap and cannot, for Obvious reasons, stand in line all day and night to purchase a CPU. Handicap people are Pushed aside at times like this. if there is a que then at least we have a chance. Thank you..
Geeky1 said: Your website showed limited quantity for all the Ryzen 5000 processors for the Denver store on Thursday-Saturday. I drove there on Thursday night just to find out it was closed for deep cleaning. I drove there again on Saturday and the sales person informed me that they have been sold out since Thursday morning and they would not hold/implement a wait list for people that showed up to buy one. I wasted time and gas twice to buy a product that your store obviously did not have and risked COVID infection in a crowded store. You should allow customers to purchase online and pick up in store or curbside. I was a regular customer in the past, but based on this recent EXTREMELY POOR EXPERIENCE, my preference will now be for online competitors as I am a VERY UNHAPPY CUSTOMER. YOU HAVE PROBABLY LOST A CUSTOMER due to your poor customer service. I'm sure many other customers are pissed off by this experience.
jaddy said: Will the redeon 6000 series have resale like the RTX 3000 series?
Intermatrix said: This is another example of when someone skims over what you wrote and does not read what is written.. The subject of my last post was the CPU shortage, thus a "Bottleneck".. the term bottleneck is not mutually exclusive to a CPU, hence its name. My concern, for those Interested is the short supply of CPU's.. I will Demonstrate CPU > Availability < Customer I hope this makes more sense.. CPU Availability "is" the Bottleneck..
LandShark said: Geeky1 said: Your website showed limited quantity for all the Ryzen 5000 processors for the Denver store on Thursday-Saturday. I drove there on Thursday night just to find out it was closed for deep cleaning. I drove there again on Saturday and the sales person informed me that they have been sold out since Thursday morning and they would not hold/implement a wait list for people that showed up to buy one. I wasted time and gas twice to buy a product that your store obviously did not have and risked COVID infection in a crowded store. You should allow customers to purchase online and pick up in store or curbside. I was a regular customer in the past, but based on this recent EXTREMELY POOR EXPERIENCE, my preference will now be for online competitors as I am a VERY UNHAPPY CUSTOMER. YOU HAVE PROBABLY LOST A CUSTOMER due to your poor customer service. I'm sure many other customers are pissed off by this experience. Hello @Geeky1 I'm sorry to hear that you weren't able to get a new processor and I'm sorry that we didn't do a proper job of explaining the current situation at our stores. Due to the limited availability of these CPUs we have adjusted the items to show "Limited Availability". This is because these items sold out extremely quickly. I don't believe we have received any shipments since the launch of the 5000 series on Thursday. I apologize for our store being closed when you arrived, however, as soon as we find out that there may have been exposure to COVID, we close the store for a deep cleaning. We do this to ensure a safe experience for our customers and our associates. Again, I apologize for any inconvenience. Thank you for sharing this feedback with us.
bardolio said: So i'm new here but I live about 2 hours from the nearest Microcenter in Cambridge, MA. I just cancelled my preorder with B&H for this processor after they told me it would be March 2021 before my order was fulfilled. I REFUSE to interact with scalpers. So please, is there a good day I can show up at 9 AM or do I have to repeatedly drive 4 hours over a period of days to acquire a processor?
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