Monitor no signal but working the day before

VincentDoyle02

I finally put all my pc parts together and was playing games on it with no problem. When I was done for the day I turned everything off and went to bed. The next day I went to turn my pc and monitor on again and my monitor said there was no signal. I looked up so many videos hoping that they would help. I cleaned my ram (even tho everything is less than a week old), I reseated the gpu, I tried other cables, I tried power cycling my pc, I even reset the cmos battery all to no avail. I don’t know what else I should do. Can anyone give me some advice please?

PowerSpec_MikeW

Greetings,

We'll need to see what you have and what the board is indicating. Please reply with your specs, and the status of any debug LED's, or error codes that you're able to see.

VincentDoyle02

(I’m not that good with PC terminology so I wrote the whole title of each product)

My PC’s specs are:

CPU:
AMD Ryzen 7 3700x 3.6 GHz

Motherboard:
ASUS Prime X570-P ATX AM4

Storage:
Crucial P1 1TB M.2-2280 NVME Solid State Drive

RAM:
Corsair Vengeance RGB Pro 16gb DDR4-3200 CL 16 Memory

GPU: PowerColor RX 5700 XT Red Devil

VincentDoyle02

I don’t see any LEDs on my motherboard except for the one near the chipset (it glows a purple-ish blue) this LED shows if the board is getting power I think but I don’t see any other lights on the board

PowerSpec_MikeW

@VincentDoyle02

No debug LED's on this board. Without other components to throw into the system it'll be hard to tell. You can sometimes tell based on the acoustics on the system where it is in the POST process. When the system turns on, do the fans max then slow down, or are they just staying abnormally loud?

VincentDoyle02

So I tried plugging the pc into a tv (which is the tv I use for my Xbox one so i know it works) and it said no signal as well so it might be an issue with the gpu. Any other ways I can determine that is the issue?

PowerSpec_MikeW

@VincentDoyle02

Could you post a picture of your build?

VincentDoyle02

The fans turn on and then slow down

PowerSpec_MikeW

@VincentDoyle02

That sounds like a POST, so you'd look at video output, GPU. Send us a picture of how the build is assembled.

VincentDoyle02

Should I just schedule an appointment or something to get my build looked at idk how tech services are handled at microcenter or how much those services would cost?

VincentDoyle02

VincentDoyle02

I just resat the cpu and still nothing.

JS_MC

Hmm. We could diagnose in our service department. Our diagnosis cost $39.99.

I'd recommend checking your GPU output since it seems like your system is successfully posting.

VincentDoyle02

With a diagnosis would you be able to find out what specific part or parts of my pc are causing the problem?

TSTonyV

VincentDoyle02 said:

With a diagnosis would you be able to find out what specific part or parts of my pc are causing the problem?

Yes, we'd run through various tests to determine what the problem is. Have you already tried re-seating your GPU, do you have another GPU you could test? I'd also try a single stick of RAM at a time to be safe, if you haven't already. 

VincentDoyle02

I’ve have two ram sticks I’ve swapped them as well as trying both by themselves (I’ve owned these sticks for a little more than a month and they’ve been in use for less than a week because They were one of the first parts I got) I’ve reseated my gpu multiple times and tried each port with multiple cables and still no POST

JS_MC

Have you tried booting with one stick in the primary slot?

Also, are you plugging your display cable into your motherboard or into the GPU?

VincentDoyle02

How does the diagnosis process go? Do I bring my build to the store and do I wait there or do I come in the back with the people who are diagnosing the build? Or do I just drop it off and come back? I’ve never been to a microcenter before and I don’t know how the process will be handled. 

JS_MC

We use your problem description to help guide our diagnostic process. A Certified Technician will run a detailed hardware and software diagnostic process. Then typically, we will contact you within a few hours to explain what we found and what we'd recommend that you should do from there. No appointment is needed, as our service department is first come first serve.

VincentDoyle02

How do you determine the problem? Is it a process of elimination thing where you switch out parts to see if a component is faulty or something?

JS_MC

That would depend on the issue. The diagnostic fee includes a comprehensive hardware and software diagnostic as well as a virus scan. This gives of Technician a comprehensive view of your computer and all areas that my be affected. We use this to focus our repair process on only the corrupted parts of your computer.