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PowerSpec B245 doesn't see video card

PeaceBeavercreek

PeaceBeavercreek ✭

November 2020 edited January 2021 in General Discussion

We bought a PowerSpec B245 and installed a discrete video card (Sapphire Radeon RX 580). We added that card as we need multiple HDMI ports. When I powered up the unit, the video card wasn't recognised. I tried to make changes in the BIOS / UEFI setup but there no options visible. What options do we have?

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Comments

JS_MC admin

November 2020

Hello @PeaceBeavercreek! Have you installed the later graphics drivers for your new video card? https://www.sapphiretech.com/en/drivers-download
Could you give us a bit more detail about what's happening with your new GPU? Why do you say that it does not recognise the video card?
Looking forward to your reply!

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