Can't get Wifi to work with new PC! :(

DaveRhizome_76

We bought a new PC (not pre-built) - to connect WiFi, we got an ethernet cable & port, but it says "invalid IP address". 

AlexS

@DaveRhizome_76
Greetings and welcome to Micro Center Community!  I'm sorry to hear the issues you're experiencing with your new build.

I'd try a couple of these methods for starters.

1.  Reinstall the network driver.

• Go to your Device Manager
• Find your network adapter
• Right click and select Uninstall Device (It'll be listed as either an Ethernet Adapter or a Family Controller)
• 
• Restart your PC
• Your Windows OS will automatically reinstall the driver
• Check for any changes

2. Reset the Winsock

• Open Command Prompt in Admin
• Type netsh winsock reset and hit Enter
• Restart the PC
• Check for any changes

Let me know if this resolves this! 

DaveRhizome_76

hello! thank you for responding, however none of these methods have seemed to work, it now says unidentified network and that is a change. we thank you for your comment and any additional help you might give

JS_MC

If that didn't work, perhaps you could try to flush your DNS.

Open Command Prompt and type the following commands.

1. <b>ipconfig /release</b>
2. <b>ipconfig /flushdns</b>
3. <b>ipconfig /renew</b>

Is the device not recognizing your wireless network? Or are you connecting to a wired network?