Older Apple iMac Service Department Q
Hi There - I know your service department is Apple Certified and must use Apple Certified parts to maintain the warranty but if I purchase a 3rd party internal hard drive from MicroCenter that from some research should be compatible with a late 2015 27" iMac would your service team perform that work? I'm very Software/OS technical and wouldn't need data transfer or OS reload but I'm all thumbs when I watch the videos about how hard it is to remove the glass adhesive and then re-apply on an imac.
Comments
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Hello @Hendrix76I'd be happy to check on this for you. Could you please provide the serial number for the device that you'd like for us to service?
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Thanks so much for the response. C02QKNR1GG7L is the serial number of the out of waranty imac and SKU: 688903 is what I'd be interested in buying and paying service to install. Again the big part of this question is removing the glass from this model imac requires skills/tools/heat gun to remove the adhesive holding the retina glass in place, do the drive replacement (no data migration/no OS install unless to test the drive) and then re-adhere the glass. Thanks!
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Hello @Hendrix76
Thank you for providing that information! You should be receiving an email from me regarding this question.
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