Older Apple iMac Service Department Q

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Hendrix76
Hendrix76
First Comment
edited June 2021 in General Discussion
Hi There - I know your service department is Apple Certified and must use Apple Certified parts to maintain the warranty but if I purchase a 3rd party internal hard drive from MicroCenter that from some research should be compatible with a late 2015 27" iMac would your service team perform that work?   I'm very Software/OS technical and wouldn't need data transfer or OS reload but I'm all thumbs when I watch the videos about how hard it is to remove the glass adhesive and then re-apply on an imac.   

Comments

  • JS_MC
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    Hello @Hendrix76
    I'd be happy to check on this for you. Could you please provide the serial number for the device that you'd like for us to service?
  • Hendrix76
    Hendrix76
    First Comment
    edited November 2020
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    Thanks so much for the response.  C02QKNR1GG7L  is the serial number of the out of waranty imac and SKU: 688903 is what I'd be interested in buying and paying service to install.  Again the big part of this question is removing the glass from this model imac requires skills/tools/heat gun to remove the adhesive holding the retina glass in place, do the drive replacement (no data migration/no OS install unless to test the drive) and then re-adhere the glass.  Thanks!
  • TSPhillipT
    Options
    Hello @Hendrix76

    Thank you for providing that information!  You should be receiving an email from me regarding this question.  
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