Recovery Flash Drive Not Working — Micro Center

Recovery Flash Drive Not Working

I purchased a Powerspec G434 6 months ago and recently found I have a problem with Windows Installer. After many hours of discussions with the 2 software companies of the programs trying to install, the advice from both was to reinstall Windows. I got out the recovery flash drive that I created when the PC was purchased and all seem to go fine until the very end when I get the following message: "There was a problem resetting your PC. No changes were made." No error codes or any other info. What to do now?

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