Cancel order

stevev

how do I cancel an order?  Been on hold for almost an hour and then it disconnected.

Order Number »

11486914

JS_MC

Hello @stevev I see that your order has been canceled at this time.

Apologies for the delay this morning, we were having some issues with our phones this morning!

Dilly

can someone help me with cancelling my order as well?

TS_JosephF

Hello @Dilly
I can help you get that canceled. What is your order number? If you do not have that then just DM me the email address you used to place the order.

limb

Hi! I'd also like to cancel my order. The order number is 11517254. I had a miscommunication and realized I want to pick it up in store instead of having it shipped to me.

TS_JosephF

Hello @limb
I have created a ticket for you and submitted a request to cancel your order. We will do our best to cancel it before it ships.