Replacement 5x30 screws for Ender 5 assembly?

Bruce

A few days ago I bought a Creality Ender 5 at Micro Center (Virginia).  I managed to damage two of its 5x30 screws, causing their washers to be near the tip of the screw instead of near the head (photo below).  Does anyone know where I can purchase replacements, or maybe how to fix the issue?  In this form, I'm unable to screw it in.  I've tried creality.com; it seems that they don't know how to deal with the situation, and it seems the Micro Center doesn't sell the screws. 

NickBiederman

McMaster-Carr is my go to for hardware: https://www.mcmaster.com/
I can't see the photos either, but here's a link to the M5x30mm cap head screws they offer. I'm guessing that's what you need. The "Alloy Steel" screws at the top of the page will be plenty strong. https://www.mcmaster.com/screws/socket-head-screws/thread-size~m5/length~30mm/

Alternatively, you might want an assortment like this one from Amazon: https://www.amazon.com/DYWISHKEY-Pieces-Stainless-Steel-Socket/dp/B07X3RX915/ref=sr_1_7?dchild=1&keywords=m5+screw+cap+head&qid=1606940242&sr=8-7

Having spares on hand in a variety of sizes has proven useful for me many times. 

TS_JosephF

Hello @Bruce
This is a good question. Would you be able to post the picture of the issue again? It did not seem to upload in your original post. We will look into this and see what your options are.

Bruce

Here's another attempt to show the photo: 

Bruce

NickBiederman said:

McMaster-Carr is my go to for hardware: https://www.mcmaster.com/

I've placed an order with them, recieved the screws, and installed them --- problem seems to be resolved.  Thanks!

AlexPasseno

what type of m5x30 leadscrew did you order? i believe the stock use ball screws

Bruce

I'm embarrassed to say that I don't know what a ball screw is. But, I've gotten screws and split washers, and that problem is resolved. The printer isn't usable, though... it's trying to print in midair instead of on the bed. Separate issue, which I've been ignoring for way too long.

AlexPasseno

no worries! does it go through an autolevel probe before every print or just when you do it through the UI? if not you just have to go into your start gcode (in cura its under machine settings in prusaslicer its printer settings, custom gcode, start gcode) and add a G29 a line below your G28, thisll add a leveling before every print but itll also save the level so it actually prints correctly