Have not received shipment
Hi, I ordered a 1kg of Black PLA material that was shipped (according to order status) on Nov 11, 2020 and to this date Dec 1, 2020 I have not received it. There was no tracking number provided. What can I do to either get the material or my money back?
Comments
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Greetings. We can look into this. What is your order number?elias_ralph said:Hi, I ordered a 1kg of Black PLA material that was shipped (according to order status) on Nov 11, 2020 and to this date Dec 1, 2020 I have not received it. There was no tracking number provided. What can I do to either get the material or my money back? -
Any luck finding the package?
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The package has shipped and seems to be at a FedEx facility, we will look into this further.elias_ralph said:Any luck finding the package?
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