Store Callbacks

nviv

How long does it take for store management to callback a customer regarding an issue? I've been waiting for 5 days and no one has reached out to me yet.  

Ian

nviv said:

How long does it take for store management to callback a customer regarding an issue? I've been waiting for 5 days and no one has reached out to me yet.  

Greetings. This is the busiest time of year for our stores, if you have not gotten a call back yet we can look into this further with you, keep in mind you may also visit a Micro Center store at any time during store hours to speak with store management as well. 

nviv

My reservation/reference number was 11534277.  Has there been any change in status or notes added?  Thank you.  

TSPhillipT

Hello @nviv

I see the request that was sent out to the store and have sent another request to the store and informed them this is the second request from us to contact you.  I apologize for the inconvenience.