How to cancel an online order

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risingmike
risingmike ✭
in Store Information and Policy
Hi all,

I ordered an SSD a few days ago and decided I wanted to cancel the order (#11568600). So far I haven't received a "shipped" email and I also haven't been charged. How would I go about cancelling my order?

Thanks!
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  • Ian
    Ian admin
    First Anniversary 5 Insightfuls 5 Likes 5 LOLs
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    risingmike said:
    Hi all,

    I ordered an SSD a few days ago and decided I wanted to cancel the order (#11568600). So far I haven't received a "shipped" email and I also haven't been charged. How would I go about cancelling my order?

    Thanks!
    I just created a ticket to get that order canceled for you. We will do our best to cancel that before it ships. Let us know if you need help with anything else.
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  • GaryScribner
    GaryScribner ✭
    First Comment
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    I’m trying to call to cancel my online order, but I’ve been on hold for over 44:00 now. How do I cancel my online order?
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  • Ian
    Ian admin
    First Anniversary 5 Insightfuls 5 Likes 5 LOLs
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    GaryScribner said:
    I’m trying to call to cancel my online order, but I’ve been on hold for over 44:00 now. How do I cancel my online order?
    Hello, what is your order number please?
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