Need help with Home Network issues--Win 7 and Win 10 machines

Options
Every time I build or buy a new computer I spend days on end trying to get the network t o recognize the new machine.  Time is money. Is there Micro Center tech support available? 
Pretty sure the issue is an lder Win 7 Homegroup/Workgroup machine conflicting with newer Win 10 machines


Comments

  • Ian
    Options
    TomO said:
    Every time I build or buy a new computer I spend days on end trying to get the network t o recognize the new machine.  Time is money. Is there Micro Center tech support available? 
    Pretty sure the issue is an lder Win 7 Homegroup/Workgroup machine conflicting with newer Win 10 machines


    Are you referring to in-home service? We do not offer that at Micro Center. Otherwise you can let us know what assistance you are looking for and we can see how we can assist you. 
  • TomO
    Options
    Is there phone support with a network specialist?  All the computers were purchased at Micro Center, over the past couple of years Or can you recommend a support service? 
  • TSTDavey
    Options
    Hello @TomO you can call 800-490-5536 for Microcenter Tech Support. Because its advanced networking to setup a windows 7 and window 10 pc to share files over your network, the charge is $99.99 for advanced networking with remote troubleshooting. Do you normally set up your computers on a HomeGroup for all windows PCs to see and share files with each other over you network? If you do use the HomeGroup, take a look at the link below from Microsoft and attempt to rejoin all your windows PC's onto the same HomeGroup name. Here is the link: https://support.microsoft.com/en-us/windows/homegroup-from-start-to-finish-9f802c8c-900f-60fb-826f-6fe06add8fe9 
We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase

SAME DAY CUSTOM BUILD SERVICE

If You Can Dream it, We Can Build it.

Services starting at $149.99