Hello, @Bridget Welcome to the community! It sounds like your computer is putting your keyboard to sleep and not letting it wake. You have to disable the USB port from turning off on sleep mode:
Press the Windows key + X to open the setting menu. Select Device Manager or press M to open the Device Manager Window.
the Device Manager window opens, expand the Universal Serial Bus
controllers branch, then right-click the USB Root Hub (May Say your
device name) device and select Properties.
the Power Management tab. If you want USB ports to keep supplying power in sleep mode, just uncheck “Allow the computer to turn off this device to save power“.
Repeat steps 2 and 3 for all of the USB Root Hubs on the computer.
Then test it.
Let us know if this works for you!
@LandShark that worked! thank you so much and thank you @TSMikeW for the response as well!
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