Order Issues: No order in history or email confirmation after placing order

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Hi, I placed an order for the Lian Li case on Micro Center but I have not received any email communication for the order nor I see any order in the order history. Is this common? I see the payment posted on my credit card but there is no way for me to see the order as I don't have the order confirmation number or order history. Is there any other location I need to see in my account?

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