Cold War codes

We (my two kids) purchased 2 3080s on November 18th and have not received any codes for Cold War. I have went to the store several times to be told different things. 1. They were unsure of any promotion. 2 I have to contact Nvidia, which I have with no luck, it is on their end. 3. Just go to GeForce experience and it will tell me instructions how to download.  After a bit of googling I came across this discussion page. Some help on this matter would be greatly appreciated.


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