Missing cooler in box - Overland Park, KS
Farmeunit
✭✭
I bought an open box 3900X. The item said it included a Wraith Prism. It did not. I didn't notice until I got home. The box is smaller than the 5600X I bought, which has the Wraith Stealth. Wasn't paying attention, just happy to get them. Once I got home, I verified the item, called the main number, and they verified that it said that it comes with cooler. I left my number for a call from the store manager, but haven't heard back. I want to keep the processor, but would like a cooler for it. I had a Prism from a 3800X I bought, but now that leaves me without a cooler for that. How can I get this taken care of. I don't want to drive an hour to the store for it NOT to be taken care of. I will make the drive if I KNOW something will get done that trip.
Comments
-
Hello @FarmeunitI'm sorry to hear that you've not heard back from our store management. I'll be sending you an email to get more information about this. Please check there.Thank you.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.3K The Community
- 3K General Discussion
- 97 New Members
- 765 Consumer Tech
- 187 Prebuilt PCs and Laptops
- 151 Software
- 30 Audio/Visual
- 48 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 27 Hobby Boards & Projects
- 72 3D Printing
- 83 Retro Arcade/Gaming
- 58 All Other Tech
- 264 PowerSpec
- 2.5K Store Information and Policy
- 138 Off Topic
- 35 Community Ideas & Feedback
- 594 Your Completed Builds
- 3.6K Build-Your-Own PC
- 2.6K Help Choosing Parts
- 302 Graphics Cards
- 308 CPUs, Memory, and Motherboards
- 133 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 46 Monitors and Displays
- 87 Peripherals
- 56 All Other Parts
- 59 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99