PowerSpec G436 Crashing Regularly
My PowerSpec G436 PC has started crashing regularly when gaming. The pc either completely shuts off or monitor shuts off and is not responsive while pc remains on, especially when VR gaming. Events viewer shows multiple "Event 41--Kernel Power" critical failures. This machine is only a few months old, purchased from Microcenter in Westbury, NY. I have not manipulated any power settings or have overclocked. Any help would be greatly appreciated! Thank you.
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EdHunter said:My PowerSpec G436 PC has started crashing regularly when gaming. The pc either completely shuts off or monitor shuts off and is not responsive while pc remains on, especially when VR gaming. Events viewer shows multiple "Event 41--Kernel Power" critical failures. This machine is only a few months old, purchased from Microcenter in Westbury, NY. I have not manipulated any power settings or have overclocked. Any help would be greatly appreciated! Thank you.Greetings. It is possible your video card / display drivers are crashing. I would suggest doing a clean install of your video card drivers to see if that helps. We have a step by step guide on this process found at https://community.microcenter.com/kb/articles/133-how-to-clean-install-video-card-drivers-in-windows-10
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you can check for current nvidia drivers at https://www.nvidia.com/en-us/geforce/drivers/
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ninja502 said:you can check for current nvidia drivers at https://www.nvidia.com/en-us/geforce/drivers/
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Ian said:EdHunter said:My PowerSpec G436 PC has started crashing regularly when gaming. The pc either completely shuts off or monitor shuts off and is not responsive while pc remains on, especially when VR gaming. Events viewer shows multiple "Event 41--Kernel Power" critical failures. This machine is only a few months old, purchased from Microcenter in Westbury, NY. I have not manipulated any power settings or have overclocked. Any help would be greatly appreciated! Thank you.Greetings. It is possible your video card / display drivers are crashing. I would suggest doing a clean install of your video card drivers to see if that helps. We have a step by step guide on this process found at https://community.microcenter.com/kb/articles/133-how-to-clean-install-video-card-drivers-in-windows-10
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So I went ahead following the direction at that link and performed a clean install of geforce drivers. I proceeded to try benchmarking and stress test once again and the pc crashed. This stinks! Not even 2 months old....
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Interesting results now. I opened up case and dusted components. I also changed connections to monitor from display port to hdmi. I’m now able to run benchmarking and stress tests without any crashes! I did not think dust would be an issue as I’ve only had the machine for a very short time. But...trial and error it was either that or the monitor connection. Any thoughts?
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Maybe a silly question but is it possible you were using the display port from the MOBO initially and not the graphics card?
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DMA said:Maybe a silly question but is it possible you were using the display port from the MOBO initially and not the graphics card?
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I’m going to swap out the hdmi with the display port cable now to see if the crashes come back.
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So this appears to have been dust as the stress tests using display port cable did not cause any crashes.
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That's impressive. Glad to hear that your dusting was able to rectify the issue for you!
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EdHunter said:Interesting results now. I opened up case and dusted components. I also changed connections to monitor from display port to hdmi. I’m now able to run benchmarking and stress tests without any crashes! I did not think dust would be an issue as I’ve only had the machine for a very short time. But...trial and error it was either that or the monitor connection. Any thoughts?
Glad you were able to figure it out in the end while also bringing awareness to the issue in case others stumble across this thread. If you run into any other issues, don't hesitate to reach out! -
LandShark said:That's impressive. Glad to hear that your dusting was able to rectify the issue for you!
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